BioFire Diagnostics outsources maintenance to UK firm

Hugo Technology, the medical technology repair and service specialist, has been appointed to support BioFire’s FilmArray System – a multi-purpose device which identifies numerous respiratory viruses and bacteria, eg: adenovirus, influenza and bordetella pertussis– a bacterium that is a cause of whooping cough.  Hugo has an ongoing contract with BioFire based in Salt Lake City, Utah, which is known for developing, manufacturing and selling the fastest, highest-quality machines in the world for DNA analysis.
Hugo will take responsibility for repairing and maintaining the equipment which will be sent to its new £700,000 (€815,000) Bromsgrove facility. This facility was designed specifically to match the needs of Hugo’s growing client base of leading original equipment manufacturers (OEMs).  Biomedical service engineers for Hugo Technology have spent two weeks in Salt Lake City being trained on the Film Array System which integrates sample preparation, amplification, detection and analysis into one process to detect emerging infectious diseases in just one hour.  The user-friendly FilmArray System is used in hospital-based, clinical laboratories across the USA and Europe.  
Hugo employs more than 50 people across the UK servicing medical devices and equipment for OEMs both at home and across Europe.  Accredited to ISO 13485 medical device quality management standard and ISO 9001:2008, Hugo’s facility and field engineer teams provide support to some of the world’s largest OEMs including: Philips, Nipro, Moog, Nutricia, Therapy Equipment, Cosmed, Nikkiso, Care Innovations-GE and Teleflex.